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Universal links (also known as deep links) allow a Branded App to automatically open and navigate to the correct screen when a user taps a link from email, text messages, other apps, or a mobile web browser. Kajabi’s Branded App fully supports universal links for a wide range of Community, Course, and Product experiences. The following sections describe which deep links are supported and how to enable Associated Domains to ensure the app can use Universal Links. Posts & Discussions
  • Direct links to individual community posts
  • Links to posts within a specific channel
  • Links to channel/circle pages
Community Features
  • Community home page
  • Meetups and events
  • Individual meetup pages
  • Resources
  • Live events
  • Leaderboards
  • Challenges
Email Notifications Links inside these emails will open directly in the app:
  • Community mention notifications
  • Reply notifications
  • Direct message notifications
Universal links are supported for:
  • Direct links to specific courses or products in the user’s library
  • Direct links to individual lessons within a course
Universal links work across the following surfaces:
  • Email clients (Gmail, Apple Mail, Outlook, etc.)
  • SMS/text messages
  • Other apps that render clickable URLs
  • Safari and Chrome mobile browsers
  • Push notifications (when the link is included in the payload)

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Open Apple Developer identifiers

  1. Log in to the Apple Developer account
  2. Visit: https://developer.apple.com/account/resources/identifiers/list
  3. You’ll see a list of all app identifiers

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Select the app

  1. Click the Identifiers tab
  2. Select the app from the list to open its capability settings

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Enable Associated Domains

  1. Scroll through the list of capabilities
  2. Locate Associated Domains
  3. Toggle it on
  4. Click Save to apply the changes
This enables the app to handle Universal Links: Associated Domains setting

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Update Kajabi Branded App settings

  1. Return to the Kajabi dashboard
  2. Go to Settings > Branded App Settings
  3. Click Revisit Apple, then navigate to the App ID section
Revisit Apple settings

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Confirm the capability is enabled

  1. Check the box confirming you have enabled the Associated Domains capability in Apple
  2. Click Continue and save the changes throughout the flow

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Trigger a build update

After this has been enabled, you need to submit a build update to the respective app stores for approval. Learn how to update the Branded App in the Apple App Store and Google Play Store. If you have a Branded Mobile App and include universal links in your Kajabi Email Campaigns, those links may open in Safari on iOS instead of deep-linking directly into your app. This breaks the experience for your members.  Follow the steps below to disable Kajabi’s click tracking and allow iOS to handle the link as a true universal link and open it in your Branded Mobile App.
Important: This workaround applies only to Heroes with a Branded Mobile App who include universal links in Email Campaigns and it only affects iOS.Applying disable-tracking=“true” will disable click tracking for any link where it is used.
Add disable-tracking to a link in an Email Campaign
  1. Open the Marketing tab and click Email Campaigns from the Dashboard.
  2. Select the email you would like to edit.
  3. Navigate to the email’s text field.
  4. Click the Source Code button inside the toolbar.
  5. Locate the <a> tag for the universal link. It will look similar to: 
    <a href="https://yoursite.com/your-link">Link text</a>
  6. Add disable-tracking=“true” inside the <a> tag, like this: 
      <a href="https://yoursite.com/your-link" disable-tracking="true">Link text</a>
  7. Click Ok to save your changes.
There are no additional steps required to support universal links in an Android Branded App. You just need to make sure the app is on the latest version.