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Coupons on Kajabi allow you to design special promotions and deals for your Offers. Refer to this guide for examples of various advanced coupon scenarios.

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How duration works

Three rules cover nearly every scenario:
  • Duration counts payments, not calendar time. A coupon set to repeat for 2 months discounts the first two payments. Once applies to the first payment only. Forever applies to every payment.
  • Annual subscriptions bill once per year. A duration shorter than 12 months only reaches the first payment. To discount multiple years, use increments of 12 months: 24 months covers two annual payments.
  • Discounts cap at 100% of each payment. If the amount off exceeds the payment amount, the customer pays $0 for that payment. The difference doesn’t carry over.

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Examples

100% off, once, on a $100/month payment plan (6 months). The first payment is free. The customer pays $100 per month for the remaining five payments. 100% off, repeating for 2 months, on a $100/month payment plan (6 months). The first two payments are free. The customer pays $100 per month for the remaining four payments. 100% off, repeating for 2 months, on a $1,200 annual subscription. The first annual payment is free. The 2-month duration doesn’t reach the second year, so year two bills at full price. $500 off, repeating for 3 months, on a $1,200 annual subscription. The customer pays $700 at purchase. The duration doesn’t reach the second year. $500 off, repeating for 3 months, on a $100/month payment plan (6 months). The first three payments are free. The discount caps at 100% of each payment, so the extra $400 per month doesn’t apply. The remaining three payments bill at $100.

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Editing a coupon on active subscriptions

Coupon edits apply to new redemptions only. Customers who already redeemed a coupon keep the discount amount and duration that were in place at purchase. For example, if a coupon set to repeat for 4 months is edited to Forever, existing subscribers keep the 4-month duration and new redemptions apply forever. Learn more about editing coupons