Skip to main content
Allowing Customers to have access to your content on a specific date is great for launches and preselling. Configure your Offer to give Product access on a specific date.

Product access

The Product access settings available in your Offer editor allow you to set up carefully crafted Offer experiences. Use this tool to build urgency and engagement around your Offers, design exclusive Memberships only available during a specific time period, or simply set up a specified start date and end date for Customers that purchase your Offer. Customers can see and open the Product in their Library as soon as they purchase, even before the begin access date arrives. For Courses, all categories and posts inside the Product stay locked until that date and cannot be opened. Depending on your Product theme, Customers may see a “coming soon” or locked indicator on the content while they wait. The specific release date is not currently displayed on locked content. Begin access at a specific date does not delay access to Community, Coaching, Podcast, or Digital Download Products. Customers receive those immediately upon purchase. Keep in mind, changing the Product access date will impact future purchases only. If you choose to change the Product access date, Customers that have purchased the Offer prior to your update will not be affected by the change.

Set up the begin access date

With the “Begin access at a specific date” setting, customize your Product Access to allow access to the Product(s) included with your Offer on a specific date. This is a great way to create a unified Product experience so that all Customer(s) purchasing your Offer begin on the same date.
Note: Begin access at a specific date does not apply to the Community Product. If your Offer includes a Community Product, the Customer will gain access to the Community upon purchase.

Begin access to Product(s) on a specific date

  1. Open the Sales tab from your Dashboard.
  2. Click Pricing.
  3. Select the Offer you want to edit or create a new one.
  4. Scroll to the Product Access Panel.
  5. Select the Begin access at a specific date option and choose a specific date on the calendar.
  6. Click Save to keep your changes.
Note: Your customers are charged immediately upon purchase. Offer customers will have access to published content on the date specified, and dripped categories will be available on each following day. If Customer’s Purchase an Offer after the Product Access date, they will have immediate access to all content released from the start of the Access Date to their purchase date.

Restrict access date

To restrict Product access to a specific amount of days click the checkbox for Restrict access to a specific amount of days in the Product Access Panel. Learn more Customer(s) will have access to the Product until your specified number of days from the Customer start date. Consequently, this may affect dripped content. Be sure to configure your restrict access settings to give appropriate time for your Customer(s) to access any dripped content in your Product(s).

Can I enable both settings in Product Access?

Yes, configuring both the Begin access setting and Restrict access setting will give Product access to your Customer(s) for your specified number of days starting from the Begin access date. For example, if you choose to begin access on April 1st and restrict access to 14 days your Customer(s) will have access to the Product(s) from April 1st to April 15th.
Tip: Allow access to all Customer during a certain time period as a promotion (e.g., January - March) by configuring both the Begin access setting and the Restrict access setting.